Support Coordinator Referrals — Independent OT-Led NDIS Assessment Reports

We were built specifically for the referral partner relationship. Every part of our service — from intake to report delivery — is designed to make a Support Coordinator's day easier: fast acknowledgement, predictable turnaround, clear scope, consistent report quality and direct clinician access throughout.

Coordinators routinely tell us three things: our reports are written in NDIA language the planner can act on, our pricing is fixed and predictable, and our timelines never slip. We treat the Support Coordinator as a primary stakeholder — not an intermediary — and that shows up in how we communicate, how we document, and how we resolve clarifications.

Every assessment we deliver is led by an experienced AHPRA-registered Occupational Therapist with NDIS-specific training and multidisciplinary clinical oversight from our Director team. Our scope spans the full NDIS evidence stack:

Functional Capacity Assessments — comprehensive FCA, Autism FCA, Psychosocial FCA, Neurological FCA, Intellectual Disability FCA, Physical Disability FCA.

Home & Living evidence — SIL with costed Roster of Care, SDA design-category reports, ILO Stage 1 and Stage 2, STA assessments.

Focused evidence reports — AT assessments, plan review reports, Letters of Support for equipment, housing and therapy.

We deliver every assessment by secure telehealth — Zoom, Teams or phone where required. There are no travel fees, no postcode surcharges and no wait-list variability between cities and remote communities. Whether your participant is in inner-Sydney or remote NT, the timeline, price and clinician experience are identical.

Where the participant lives with significant communication, sensory or cognitive impairment, we split sessions, accommodate AAC and interpreter participation at no extra cost, and adapt the assessment format to the participant's profile.

From the final clinical interview, every report is issued within 5 business days — guaranteed. We have built our entire scheduling, drafting and peer-review workflow around this commitment, and we have not missed it.

Every report comes with a 14-day clarification window at no additional cost — for when the NDIA delegate has follow-up questions, or when the participant or Support Coordinator wants something refined.

Every comprehensive FCA is $2,910 including GST — billed under the relevant NDIS Capacity Building line item. SIL, SDA, ILO, STA and AT assessments are quoted up front from a transparent fee schedule. No surprise fees. No scope creep. No additional charges for split sessions, interpreter participation or remote delivery.

Plan managed, self managed and NDIA managed funding are all accepted.

Referrals take under 2 minutes. Submit the participant's name and contact, your details as Support Coordinator, the participant's NDIS plan, and a one-sentence summary of the assessment requested. We confirm referral acceptance within one business day and schedule the participant within five.

The participant or nominee provides consent at intake. We engage you directly throughout — confirmation, scheduling, clarification questions, draft check-in (on request) and final report delivery — so you are never the participant's only relay.

Participant name, date of birth, address and primary contact details (email and phone, or nominee details if applicable).

Current NDIS plan PDF — or at minimum, plan start/end dates, funding category structure and management arrangement.

Diagnostic and clinical documentation — formal diagnosis letters, neuropsychological assessment, prior FCAs, behaviour support plans and any treating-team correspondence.

A one-paragraph referral summary — what the assessment is for (plan reassessment, SIL application, AT request, etc.), key clinical considerations, urgency drivers and any cultural safety considerations.

Support Coordinator contact details and preferred communication channel.

Want to evaluate report quality before referring? We can share a de-identified sample FCA report on request — purpose-built for Support Coordinators and referral partners. It is the fastest way to understand the depth, structure and clinical reasoning we deliver. Email us at info@fcareportsaustralia.com.au or visit our Support Coordinator Information Pack.