Why FCA Reports Australia is trusted by Support Coordinators nationwide.
Every NDIS Functional Capacity Assessment we write has to survive contact with an NDIA delegate — a reviewer trained to look for evidence gaps, internal contradictions, and supports that aren't reasonable-and-necessary. Here is why allied health referrers and Support Coordinators across Australia trust us to write reports that hold up.
1. Independent — we don't deliver any direct participant supports.
Our entire practice is the report. We don't run group homes, we don't bill support hours, we don't sell assistive technology. That structural independence removes the conflict of interest that quietly undermines many provider-written FCAs. Every recommendation in our reports is what the participant actually needs — not a funnel into our own services.
2. AHPRA-registered, peer-reviewed Occupational Therapist-led reports.
Every FCA is written by experienced AHPRA-registered Occupational Therapists with formal FCA experience, then peer-reviewed before delivery by a second AHPRA-registered clinician. Our Physiotherapy team brings deep clinical depth across mobility, transfers, falls risk, neurological rehabilitation, cardiorespiratory and musculoskeletal disability, as well as the daily living, equipment and environmental modification dimensions of every NDIS functional domain. The participant gets a clinically rigorous, peer-reviewed report — not a generalist single-clinician opinion stretched to cover domains outside scope.
3. We frame supports as reasonable and necessary under the NDIS Act.
Every recommended support is explicitly mapped to the six reasonable-and-necessary criteria in Section 34 of the NDIS Act. NDIA delegates can tick the boxes quickly because our reports do the work for them. Reports written without this mapping force the delegate to do the legal interpretation themselves — and delegates default to declining supports they can't easily justify.
4. Episodic-functioning awareness for psychosocial and fluctuating conditions.
For participants with psychosocial disability, autism, MS, chronic fatigue, POTS and other fluctuating conditions, capacity isn't static. The strongest reports frame recommendations around the participant's lower-capacity days so supports are sufficient when the participant needs them most. Reports that average across good and bad days underestimate true support requirements and lead to inadequate funding.
5. Standardised assessment tools — not just clinical impression.
We use the WHODAS 2.0 for adult global functioning, the Vineland Adaptive Behaviour Scales-3 for paediatric / adolescent assessments, the Mayo Portland Adaptability Inventory for brain injury, the Care and Needs Scale for complex care contexts, and condition-specific tools where relevant. Standardised scoring anchors recommendations in defensible evidence the NDIA can verify, not subjective clinician opinion.
6. Reports written for the audience that reads them.
An FCA is read by a non-clinical NDIA delegate, then re-read by an AAT reviewer if it ever reaches that point. We write for that audience: clear headings, executive summaries up front, evidence anchored to numbered standardised assessments, recommendations costed where possible, every claim sourceable to a documented observation. No clinical jargon, no padding, no recommendations that aren't evidenced.
7. Australia-wide telehealth — same clinician, same quality, every state.
Every FCA we deliver is by secure telehealth, applied with the same Occupational Therapist-led clinical rigour whether the participant lives in Sydney, Hobart or remote WA. Telehealth FCAs by suitably qualified clinicians are NDIA-acceptable when the rationale is documented, and we document it in every report. We have not had a telehealth-delivery rejection at AAT.
8. 7-day turnaround, every time.
From the participant assessment to the final peer-reviewed PDF report, 7 business days. Plan reviews and AAT timelines don't wait — neither do we. Urgent matters can sometimes be expedited; ask us.
Next steps
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