Referrals · Coordinator-Friendly · Australia-Wide
Registered NDIS Provider

Refer a participant for a Functional Capacity Assessment.

A streamlined, coordinator-friendly referral pathway for Support Coordinators, Plan Managers, allied health professionals and families. Independent NDIS-aligned assessments — FCA, SIL, SDA and ILO — delivered Australia-wide via secure telehealth in 5 business days.

NDIA-Managed Participants Welcome

5-business-day turnaround AHPRA registered NDIS-aligned reports
For referrers

Coordinators, families & allied health.

  • Support Coordinators & Specialist SC
  • Plan Managers
  • Allied health practitioners
  • Family & nominees
  • Disability support providers
Healthcare Trust Marks
AHPRA Registered
Allied health clinicians
Occupational Therapist-Led
AHPRA-registered OTs
NDIS-Aligned Reports
Reasonable & necessary
Peer-Reviewed
Every report, every time
Secure Telehealth
Encrypted Zoom / MS Teams
Privacy Act 1988
Health Records compliant
Why Refer to Us

A clinical partner your participants will thank you for.

Coordinators across Australia refer to FCA Reports Australia because we deliver defensible reports, on time, with a process that respects everyone's time — yours, the participant's and ours.

Fast 5-Business-Day Turnaround

Reports issued within 5 business days of the final interview — keeping participants on track for plan reviews and funding decisions.

Independent & NDIS-Aligned

Independent, peer-reviewed reports built around the reasonable and necessary requirements and the six NDIS functional capacity domains.

Coordinator-Friendly Process

Single point of contact, clear timelines, shared milestone updates and a clarification window after report issue.

Participant-Centred Practice

Trauma-informed, neurodiversity-affirming, recovery-oriented — calibrated to each cohort and each participant.

How Referrals Work

From referral to delivered report — in five business days.

A transparent, six-step referral pathway designed around Support Coordinators, allied health teams and families — with clinical defensibility and clear communication at every stage.

  1. 01

    Referral Received

    Within 1 business day

    You submit the referral via our online form or by email. Our intake team acknowledges receipt within one business day and assigns a clinician matched to the participant's cohort.

    • Confidential triage
    • Clinical match to cohort
    • Clear point of contact
  2. 02

    Participant Contacted

    Within 1–2 business days of referral

    We make first contact with the participant or their nominee — gently, on their preferred channel (phone, email, SMS). We explain the process in plain language and gather consent.

    • Trauma-informed first contact
    • Plain-language consent
    • Coordinator copied at every stage
  3. 03

    Assessment Scheduled

    Within 3–5 business days

    Together with the participant we agree on session timing — usually one or two structured interviews via secure video conferencing. Multiple shorter sessions are offered where helpful.

    • Secure video (Zoom / MS Teams)
    • Multiple shorter sessions available
    • Australia-wide — including remote postcodes
  4. 04

    Functional Assessment Completed

    1–2 sessions, 60–90 mins each

    A qualified AHPRA-registered Occupational Therapist conducts a structured clinical interview with the participant, supplemented by collateral input from family, support workers and treating teams. Validated assessment tools are applied where clinically appropriate.

    • AHPRA-registered clinician
    • Validated tools (WHODAS, CANS, K10, Lawton, Berg)
    • Collateral with consent
  5. 05

    Report Finalised

    Within 5 business days of final interview

    Our clinician drafts a comprehensive NDIS-aligned report covering the six NDIS functional capacity domains, broader functional areas where clinically relevant, the reasonable and necessary requirements and the specific question driving the assessment. Every report is peer-reviewed by a second clinician before issue.

    • Peer-reviewed before delivery
    • NDIS-aligned formatting
    • Coordinator-friendly structure
  6. 06

    Recommendations Provided

    Day 7 + 2-week clarification window

    The final report — costed recommendations, support hours and prioritised next steps — is delivered to the participant, with copies to the Support Coordinator and Plan Manager on request. A 2-week clarification window follows for any follow-up questions.

    • Costed, prioritised recommendations
    • Clarification window after delivery
    • Participant-led implementation
Clear communication

One named contact per referral. Status updates at every milestone — never chasing.

Predictable turnaround

5 business days from final interview to delivered report. We hit the date, every time.

Participant-centred

Trauma-informed, neurodiversity-affirming, recovery-oriented practice as the baseline.

Australia-wide telehealth

Secure video access for every postcode — regional, rural and remote included.

For Coordinators & Referrers

Ready to refer? It takes under two minutes.

Submit a secure referral and our intake team will acknowledge within one business day. No commitment until you and the participant are happy with the plan.

Testimonials & Referral Feedback

Trusted by NDIS professionals and participants Australia-wide.

The feedback below is anonymised composite feedback drawn from across our national service base — it is not individual named testimonials. No identifying participant information is shared without explicit consent.

Registered
NDIS Provider — Quality and Safeguards Commission
100%
Reports peer-reviewed before issue
AHPRA
Registered Occupational Therapists
Independent
Of any SIL / SDA provider
FN
Family / Nominee
North Shore, Sydney · Anonymised composite
"Ryan and the team understood my son's autism in a way no previous assessor has. They captured the masking, the burnout cycles, the sensory side — things we have been trying to explain to NDIA for years. The funding outcome reflected that."
FCA for Autism
NP
NDIS Participant
Pilbara region, WA · Anonymised composite
"We are based in a remote postcode and have struggled to access specialist assessors for years. The whole process was done by video — the clinician was warm, well prepared, and the report was as detailed as any in-person assessment I have ever seen."
Telehealth FCA
AH
Allied Health
Brisbane, QLD · Anonymised composite
"I needed an SDA assessment urgently to support a hospital discharge. The team turned it around in five business days, coordinated with the hospital social work team, and the application was approved without needing additional evidence."
SDA Assessment

Testimonials are anonymised composites drawn from feedback across our national service base. No identifying participant information is shared without explicit consent.

Submit a Referral

Refer in under two minutes.

Give us the basics — we'll do the heavy lifting from there. Our intake team will contact the participant (or their nominee) directly with your consent.

Confidential — only seen by our clinical team
Acknowledged within one business day
No obligation — discuss before we engage
Your details (referrer)
Participant details

Prefer to talk it through first?

Speak with our team about the participant before submitting the referral.

Available now · 1 business day response

Ready to book your NDIS assessment?

Submit your details and our team will confirm your funding and schedule your virtual assessment within one business day. No obligation.

  • Reports issued within 5 business days
  • 100% virtual — anywhere in Australia
  • Independent assessor · evidence that holds up to scrutiny
Phone
0494 821 041
Email
info@…
Hours
Mon–Fri 9–5
Inquiry form

Get in touch