Referrals · Coordinator-Friendly · Australia-Wide

Refer a participant for a Functional Capacity Assessment.

A streamlined, coordinator-friendly referral pathway for Support Coordinators, Plan Managers, allied health professionals and families. Independent NDIS-aligned assessments — FCA, SIL, SDA and ILO — delivered Australia-wide via secure telehealth in 5 business days.

5-business-day turnaround AHPRA registered NDIS-aligned reports
For referrers

Coordinators, families & allied health.

  • Support Coordinators & Specialist SC
  • Plan Managers
  • Allied health practitioners
  • Family & nominees
  • Disability support providers
Healthcare Trust Marks
AHPRA Registered
Allied health clinicians
Occupational Therapist-Led
AHPRA-registered OTs
NDIS-Aligned Reports
Reasonable & necessary
Peer-Reviewed
Every report, every time
Secure Telehealth
Encrypted Zoom / MS Teams
Privacy Act 1988
Health Records compliant
Why Refer to Us

A clinical partner your participants will thank you for.

Coordinators across Australia refer to FCA Reports Australia because we deliver defensible reports, on time, with a process that respects everyone's time — yours, the participant's and ours.

Fast 5-Business-Day Turnaround

Reports issued within 5 business days of the final interview — keeping participants on track for plan reviews and funding decisions.

Independent & NDIS-Aligned

Defensible, peer-reviewed reports built around the reasonable and necessary criteria and the eight functional domains.

Coordinator-Friendly Process

Single point of contact, clear timelines, shared milestone updates and a clarification window after report issue.

Participant-Centred Practice

Trauma-informed, neurodiversity-affirming, recovery-oriented — calibrated to each cohort and each participant.

How Referrals Work

From referral to delivered report — in five business days.

A transparent, six-step referral pathway designed around Support Coordinators, allied health teams and families — with clinical defensibility and clear communication at every stage.

  1. 01

    Referral Received

    Within 1 business day

    You submit the referral via our online form or by email. Our intake team acknowledges receipt within one business day and assigns a clinician matched to the participant's cohort.

    • Confidential triage
    • Clinical match to cohort
    • Clear point of contact
  2. 02

    Participant Contacted

    Within 1–2 business days of referral

    We make first contact with the participant or their nominee — gently, on their preferred channel (phone, email, SMS). We explain the process in plain language and gather consent.

    • Trauma-informed first contact
    • Plain-language consent
    • Coordinator copied at every stage
  3. 03

    Assessment Scheduled

    Within 3–5 business days

    Together with the participant we agree on session timing — usually one or two structured interviews via secure video conferencing. Multiple shorter sessions are offered where helpful.

    • Secure video (Zoom / MS Teams)
    • Multiple shorter sessions available
    • Australia-wide — including remote postcodes
  4. 04

    Functional Assessment Completed

    1–2 sessions, 60–90 mins each

    A qualified AHPRA-registered Occupational Therapist conducts a structured clinical interview with the participant, supplemented by collateral input from family, support workers and treating teams. Validated assessment tools are applied where clinically appropriate.

    • AHPRA-registered clinician
    • Validated tools (WHODAS, CANS, K10, Lawton, Berg)
    • Collateral with consent
  5. 05

    Report Finalised

    Within 5 business days of final interview

    Our clinician drafts a comprehensive NDIS-aligned report covering each of the eight functional domains, the six reasonable and necessary criteria and the specific question driving the assessment. Every report is peer-reviewed by a second clinician before issue.

    • Peer-reviewed before delivery
    • NDIS-aligned formatting
    • Coordinator-friendly structure
  6. 06

    Recommendations Provided

    Day 7 + 2-week clarification window

    The final report — costed recommendations, support hours and prioritised next steps — is delivered to the participant, with copies to the Support Coordinator and Plan Manager on request. A 2-week clarification window follows for any follow-up questions.

    • Costed, prioritised recommendations
    • Clarification window after delivery
    • Participant-led implementation
Clear communication

One named contact per referral. Status updates at every milestone — never chasing.

Predictable turnaround

5 business days from final interview to delivered report. We hit the date, every time.

Participant-centred

Trauma-informed, neurodiversity-affirming, recovery-oriented practice as the baseline.

Australia-wide telehealth

Secure video access for every postcode — regional, rural and remote included.

For Coordinators & Referrers

Ready to refer? It takes under two minutes.

Submit a secure referral and our intake team will acknowledge within one business day. No commitment until you and the participant are happy with the plan.

Testimonials & Referral Feedback

Trusted by participants, families & Support Coordinators Australia-wide.

Anonymised feedback from across our national service base — psychosocial, autism, SIL, SDA, telehealth and neurological assessments delivered with clinical defensibility and warmth.

5.0
Average rating across feedback
100%
Reports peer-reviewed before issue
AHPRA
Registered Occupational Therapists
Independent
Of any SIL / SDA provider
FN
Family / Nominee
North Shore, Sydney
"Ryan and the team understood my son's autism in a way no previous assessor has. They captured the masking, the burnout cycles, the sensory side — things we have been trying to explain to NDIA for years. The funding outcome reflected that."
Higher Core & Capacity Building funding
FCA for Autism
NP
NDIS Participant
Pilbara region, WA
"We are based in a remote postcode and have struggled to access specialist assessors for years. The whole process was done by video — the clinician was warm, well prepared, and the report was as detailed as any in-person assessment I have ever seen."
Approved without further evidence
Telehealth FCA
AH
Allied Health
Brisbane, QLD
"I needed an SDA assessment urgently to support a hospital discharge. The team turned it around in five business days, coordinated with the hospital social work team, and the application was approved without needing additional evidence."
5-day turnaround · approved on first read
SDA Assessment

Testimonials are anonymised composites drawn from feedback across our national service base. No identifying participant information is shared without explicit consent.

Submit a Referral

Refer in under two minutes.

Give us the basics — we'll do the heavy lifting from there. Our intake team will contact the participant (or their nominee) directly with your consent.

Confidential — only seen by our clinical team
Acknowledged within one business day
No obligation — discuss before we engage
Your details (referrer)
Participant details

Prefer to talk it through first?

Speak with our team about the participant before submitting the referral.

Available now · 1 business day response

Ready to book your NDIS assessment?

Submit your details and our team will confirm your funding and schedule your virtual assessment within one business day. No obligation.

  • Reports issued within 5 business days
  • 100% virtual — anywhere in Australia
  • Independent assessor · maximum NDIA credibility
Phone
0427 633 947
Email
info@…
Hours
Mon–Fri 9–5
Inquiry form

Get in touch

Made with Emergent